FAQs

Yes. At Phalva, we use 100% real fruits with no preservatives, no artificial colours, and no added flavours. What you get is pure fruit, just in a crunchy form.

No. Our fruits contain only the natural sugar found in the fruit itself. We do not add any extra sugar.

To maintain the freshness and crunch of Phalva products, store them in a cool, dry place away from direct sunlight.

When stored in a cool and dry place, our freeze-dried fruits can stay fresh for several months. Always keep the pack tightly sealed after opening.

Yes, Phalva ships to all the locations across India.

For orders placed with Phalva, we use trusted courier partners to ensure safe and timely delivery.

India - Standard Courier (Delhivery, BlueDart, etc.) 3–5 business days.
International - DHL / India Post / FedEx, 8–10 business days

Delivery timelines may vary slightly depending on your location and courier service availability.

1. Orders Above ₹800
Shipping Charges: Free
Cash on Delivery (COD): Free

2. Orders Below ₹800
Shipping Charges: ₹100

Shipping charges will be calculated automatically at checkout based on your order value.

Since Phalva products are freeze-dried and perishable food items, we follow a strict No Return, No Exchange, and No Refund policy. Our products are temperature-sensitive and cannot be resold once delivered. Therefore, orders cannot be returned, exchanged, or refunded after successful delivery.