Privacy Policy

At Phalva, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information
Name, email address, phone number, billing address, and shipping address.

Order Information
Details related to your order such as the products purchased (Freeze-Dried Banana, Freeze-Dried Guava, Freeze-Dried Pineapple, Freeze-Dried Mixed Fruit), order value, and purchase date.

Technical Information
IP address, browser type, device information, and cookies used to improve your browsing experience.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Ensure a smooth shopping experience on our website

3. Sharing Your Information

Phalva does not sell or rent your personal information.

However, we may share your information with trusted third parties such as:

  • Payment gateways to process payments
  • Delivery partners to deliver your order
  • Service providers that help us operate our website

These partners only receive the information necessary to perform their services and are expected to keep it confidential.

4. Cookies

Our website may use cookies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic and performance

You can disable cookies through your browser settings if you prefer.

5. Data Security

We use standard security measures to protect your personal information. Payments are processed through secure payment gateways to ensure safe transactions.

However, please note that no method of data transmission over the internet is completely secure.

6. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Opt out of marketing communications

For such requests, you can contact us using the details below.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

Phalva may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@phalva.in
Contact No: +91 9437263370